Company Timeline

2008 | CallCommand and RPM became OneCommand — one organization focused on helping auto dealerships to achieve great success.

2007 | CallCommand debuted on the Inc 500 list of the nation’s fastest-growing companies. The acquisition of highly successful RPM, a former division of Autobytel, enhanced solutions to include direct media and several online streams.

2006 | CallCommand introduced email and mobile marketing channels as well as custom analytics and deeper segmentation to further client success. FourCreeks was acquired and brought a wealth of industry knowledge and application expertise.

2005 | CallCommand became Cincinnati’s Fastest-Growing, Privately-Held company and continued to expand its market presence across the nation.

2004 | Our lifecycle management approach took shape as an official series of best practice communications and campaigns to aid automotive retailers in becoming more effective and consistent in their customer and prospect outreach.

2003 | CallCommand expanded its reach and penetration in the market while also introducing solutions to help dealers maintain do not call compliance.

2002 | CallCommand was founded with the goal of becoming the premier provider of voice communications in the Automotive industry.

ABOUT ONECOMMAND®

Relationship Performance Marketing™: It’s what we do.

OneCommand is a leading provider of integrated and automated, personalized communication solutions and services designed to stream line work-flow, reduce marketing expense and generate superior customer response. Focusing on the delivery of the right message, at the right time, and through the right channel, OneCommand has rapidly expanded its market penetration by helping its clients to realize significant improvements in loyalty and retention, frequency of visit and overall profitability. In 2007 the Company delivered over 100 hundred million personalized communications on behalf of over 4000 clients throughout North America.

OneCommand’s proven, web-based Relationship Marketing Solutions enable customers to leverage the power of their voice through a multitude of channels, including voice messaging, mobile messaging, e-mail marketing, live call center services, direct mail and a variety of two-way communication streams. By providing a seamless solution for communication from shop to buy to service and repurchase, OneCommand offers the opportunity to coordinate a unified message to customers. This approach paired with custom automation of timely, relevant and consistent communications has led to significant reductions in marketing expense and even greater improvements in the customer experience.


OUR TEAM

Meet our executive team and learn more about the expertise they bring to OneCommand:


Jeff Hart,
President & Chief Executive Officer

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As President & CEO, Jeff Hart leverages a track record of success in developing effective sales team strategies, his depth of expertise in both automotive and technology, as well as his impressive operational experience, to ensure that OneCommand is perfectly aligned to help its customers meet the challenges and potential of the recovery economy. Hart brings a wealth of technology, utility, telecom, automotive, software development and business process experience to OneCommand. A fifteen-year veteran of Reynolds and Reynolds, Hart served the company in a variety of management roles, including leading numerous e-commerce and product development initiatives. Over the last eight years, as CEO and President and of Cadence Network, Inc, the leading web-based utility, telecom and lease expense management firm, he led the company into profitability, sustained 30% year over year growth, and an acquisition by Advantage IQ. At Advantage IQ, he served as COO and led the successful integration of Cadence into the organization, as well the redesign of its sales and operational areas.


Jill Whitehead,
Executive Vice President of Sales and Support

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As Executive Vice President of Sales & Service, Jill Whitehead drives OneCommand's Sales and Service teams. She has played a key role in positioning OneCommand as a leader in Relationship Performance Management for the automotive industry. Prior to joining OneCommand, she managed National Field Sales and Service for Newgen Results Corporation, a wholly owned subsidiary of TeleTech Holdings. She has also held various management positions at General Motors Systems Engineering Center, Franklin-Templeton Mutual Fund Company and American Express.


Marvin Grimm,
Executive Vice President of Business Development

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As Executive Vice President of Business Development, Marvin Grimm oversees all business development activities and focuses a great deal on building strategic partnerships to further the success of the organization. He is responsible for all OEM relationships and has proven highly successful in his ability to secure opportunities for co-op and manufacturer exclusive programs. Former Vice President and General Manager of RPM, Grimm managed all aspects of product development and operations. He also managed and directed the sales force for Autobytel Inc.’s award-winning solution. During his tenure, Grimm increased dealer counts and lowered expenses adding to RPM’s success as one of the fastest-growing products in Autobytel’s history. He helped to secure relationships with many major OEMs, including Mitsubishi, Hyundai, Infiniti, Toyota, KIA, Scion and General Motors. Grimm is a well-recognized industry expert and a sought after speaker who has presented at a variety of OEM events and regional meetings. Areas of expertise include service reminder solutions, retention programs, automotive CRM, dealer relationships and dealer management.


Jay Murnen,
Vice President of Finance

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Jay Murnen joined OneCommand as Vice President of Finance in September 2006. Prior to accepting the position, Jay served as an outside auditor to the company. In this facet he served as the audit manager that performed both the 2005 and 2004 annual financial audits for CallCommand. Prior to joining OneCommand, Murnen spent seven years in public accounting as an auditor and at the time of his departure, had achieved a senior manager level in public accounting. Additionally, he spent four years in Denver, Colorado working for Ehrhardt, Keefe, Steiner and Hottman, which is a single office and the third largest public accounting firm in Denver. During these four years, Murnen worked primarily with SEC engagements across various industries. He participated in three different registration statements with these clients. Murnen has also worked for Clark, Schaefer, Hackett and Company in Cincinnati, Ohio which is a large regional public accounting firm in the top 50 in the country.


Jennifer Kugies,
Vice President of Wholesale

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As Vice President of Wholesale, Jennifer Kugies brings a wealth of both relationship building and analytical skills to OneCommandŐs business development and operations teams. At OneCommand, her responsibilities include supporting and growing key strategic relationships, overseeing all wholesales operations, co-op marketing operations, executive reporting and analytics, and conquest mail programs. Prior to joining OneCommand, she was Director, Dealer Operations Reporting and Analytics at Autobytel Inc., where she managed relationships with Yahoo, Google, Polk, and Deloitte. Before Autobytel, Kugies worked at both Nissan North America and Mitsubishi Motors North America. Kugies received a Bachelor of Science degree in Computer Information Systems from the University of Maryland.


Lindsay Leugers,
Vice President of Marketing

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As Vice President of Marketing, Lindsay Leugers is responsible for the development of retail and organic marketing strategies, campaign creation and execution, brand integrity and penetration and all public relations and corporate communications. With the company since 2002, she lead the organization through a significant brand transformation that further positioned OneCommand as an industry leader in relationship performance marketing. Prior to joining OneCommand, she heightened her skills in event, experience, direct and mass marketing as well as strategic management techiniques working in the not-for-profit industry. She was successful in building brand awareness, and successful business development programs for organizations such as Ronald McDonald House, Kids Voting and Cincinnati Children’s Hospital. Leugers received her BA from Xavier University, where she currently continues to be involved in several Public Relations programs. She serves on the Public Relations Committee of Cincinnati’s Ronald McDonald House, and as a Character Coach with Winners Walk Tall.


Ron Fortt,
Vice President of Training & Development

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Ron Fortt is currently Vice President of Training & Development, a major investor in the company and member of the Board of Directors. He brings over 20 years of automotive industry experience and expertise to OneCommand. Beginning his entrepreneurial career in real estate, Fortt changed directions and graduated from the NADA Dealer Academy in 1996. Following this, he successfully ran multiple dealerships, both import and domestic. Fortt was identified by Toyota as a qualified General Manager to execute the successful opening of an Open Point dealership in Tracy, CA. This dealership achieved Toyota’s prestigious President’s Award and exceeded Toyota’s expectations in terms of market share by over 200%. Additionally, Fortt has served on The Toyota National Dealer Council Advisory Board for three years and was the treasurer for the Toyota Lexus Minority Dealers Association. A motivation speaker and trainer, Fortt also founded Fortified Training, a National Sales Training Company.

Career Opportunities

OneCommand’s corporate culture is firmly rooted in the “treat others as you wish to be treated” philosophy. Our business is about passion, dedication, innovation and service. Great importance is placed on the care provided to customers and we approach our employees in the same way. Successfully inspiring and energizing our team has led to extraordinary performance and satisfaction. If you are looking to join an organization focused on helping you grow your potential, consider us.

Interested in OneCommand Career Opportunities?

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