The Successful Dealer

We are measured by the success of our customers

Greenwich Infiniti - Greenwich, CT

“We’ve definitely seen growth since signing on with OneCommand. I don’t have time to send out messaging all day long. As a service manager, time is your most valuable asset and OneCommand knows that. It’s definitely effective and the results are instant. It’s the most immediate service you can buy. It’s everything it says it is and more.”

- Andy Perna, Parts & Service Director


What were the challenges?

We wanted a platform that was more service related and everything on the market is sales based. We needed to be able to communicate with our customers more efficiently to produce a higher response rate, as well as increase our database reach.

How did OneCommand Help?

OneCommand helped by truly personalizing our communications to the customers. Through their platform, they helped us increase our database so we could communicate with a larger audience.

What were the results?

We saw great response rates to our communications. It was almost immediate. Our customers really rely on these communications now and enjoy the personalization. We also increased our customer reach and boosted customer satisfaction, while our Service Department experienced increased ROs and service revenue.


Previous Dealer Next Dealer
WE'RE READY TO HELP YOU WITH WHATEVER YOU NEED.
CALL SALES TOLL-FREE
877.99.COMMAND
AUTO LOYALTY SUPPORT
800.211.7614
AUTO CRM SUPPORT
888.695.4281
COMMUNITY SUPPORT
877.607.2471
LET US
CONTACT YOU