The Successful Dealer

We are measured by the success of our customers

John Johnson Dodge - Boonton, NJ

Dodge“We have the flexibility of communicating with our customers through a variety of channels. Our customers love it, and so do we! It's the secret to our success.”

- John Johnson, Owner

What were the challenges?

We needed to be able to provide consistent messaging to our customers through a multi-channel approach while saving time and money.

How did OneCommand Help?

We were able to save resources and time using the automated communications. Our CSI scores significantly improved and our customer response rate increased.

What were the results?

The program boosted our sales rate, increased our customers' engagement with the dealership, and best of all improved our RO counts and service revenue. We have better top-of-mind brand awareness and more satisfied customers.

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