
“OneCommand was founded on the basis of collaboration. The partnerships we establish enable us to continuously improve and enhance the solutions we provide to our clients, ultimately offering not only industry-leading technology and innovation but, most importantly, a world-class customer experience.”
Al Babbington, CEO
OneCommand
OneCommand is committed to forging partnerships that improve our ability to develop and implement innovative solutions to help our clients grow their business. We are proud to extend the benefits of our partner relationships to our end users in the form of improved processes, enhanced functionality and increased savings of both time and money.
Automotive manufacturers are the drivers of many successful customer communication initiatives. They too have a vested interest in the purchase and ownership experiences of their dealer’s customers and prospects. Partnerships with OEMs allow OneCommand to deepen our knowledge of the specific challenges facing dealerships and also to provide our services as a solution to help them to grow their success.
Chrysler MarketCenter: A preferred vendor since 2003, OneCommand offers Chrysler dealers the opportunity to take advantage of our results-guaranteed suite of multi-channel, lifecycle management solutions. In addition to preferred pricing, dealers have access to our extensive library of proven best practices and our industry leading field support and expertise.
Honda eMall offers OneCommand products and services to its over 1500 Honda and Acura dealers nationwide allowing these dealers to take advantage of OneCommand’s expertise in life cycle communication management at a preferred rate and through their balance forward accounts with American Honda.
Hyundai offers OneCommand’s ServiceConnect solution to dealers to aid in the Hyundai Customer Retention System (HCRS). As an HCRS provider, OneCommand offers dealers tools to manage and retain customer relationships through a variety of service lifecycle management solutions.
Mitsubishi: OneCommand is a Mitsubishi Diamond Care Service Marketing provider. Our partnership encourages and makes possible the use of OneCommand’s ServiceConnect solutions to increase service retention, owner loyalty and customer satisfaction.
KIA offers OneCommand’s ServiceConnect solution to dealers through a co-op program. As a result, Kia dealers across the country are afforded the opportunity to leverage OneCommand multi-channel marketing to drive traffic and promote retention.
Suzuki leverages OneCommand’s expertise in customer retention and acquisition, delivering OneCommand’s ServiceConnect solution to dealers to significantly increase customer response and loyalty.
Toyota Signature includes over 250 leading Toyota dealerships committed to process and people that increase customer satisfaction, operational effectiveness, and owner loyalty. OneCommand is a proud best practices Toyota Signature Dealer partner, providing a complete suite of multi-channel marketing and communication solutions guaranteed to deliver results.
Consumer needs are unique and as such require that dealers have solutions that not only recognize their individual communication preferences but also follow them. Opening additional media through which our clients are able to communicate to their customers and prospects is a top priority and our channel partners help us to make this possible.
ExactTarget is a leading provider of on-demand email marketing solutions. Our partnership helps ensure the offering of email best practice and compliance to enable delivery of the most effective email marketing campaigns for our customers.
Time Highway offers online service scheduling functionality to the automotive industry. Through this partnership, OneCommand clients are able to include this feature as a benefit to consumers to assist in appointment booking proven to increase service retention and customer satisfaction.
Customer Relationship Management (CRM) systems enable dealerships to capture a wealth of actionable customer and prospect data. Partnership with the following facilitates the exchange of this valuable data and OneCommand to deliver automated communications through multiple channels.
Aeros, a software suite of e-autobusiness, offers ground-breaking, web-based CRM technology to automotive retailers. With several well-defined editions, dealerships are able to match their unique needs to the solution or group of solutions that best fits their business.
Dealer Ups customer relationship management solutions enable dealerships to securely track and support prospective customers through the entire sales process – from desk log to sale and everything in between – helping sales staffs to save time and make lasting first impressions.
ProResponse offers customer relationship management that is flexible and customizable to the needs of the dealership. Instead of wrapping processes around the CRM, ProResponse lets dealers wrap their CRM around the already-established, inner workings of the dealership.
The following companies represent primary OneCommand Data Service Providers (DSP). Our partnership affords the extraction of data from a variety of dealer Data Management (DMS) and Customer Relationship Management (CRM) systems that in turn enables the automation and delivery of customer and prospect communications.
DMI is an integrator of automotive retail data in the US and Canada. Through the collection and transformation of automotive industry data, DMI delivers the “transactable” information that fuels the dealerships’ business applications.
Integralink specializes in the collection of data from automotive retailers’ database management systems. Their intimate understanding of the many data systems that dealerships have come to rely on helps to uncover the data that is available and most importantly provide access to ensure success to the processes and initiatives that rely on it.
Stone Eagle leverages the latest technology to create safe, secure connection points between Insurance Administrators and their Automobile Dealer, Bank and Credit Union clients. The result is a multi-functional suite of applications that are an ideal solution for administrators seeking total enterprise integration.
Measure Up Group offers a variety of lead tracking, monitoring and dealership training programs designed to significantly improve the effectiveness and productivity of sales staff. These programs result in greater lead capture and, in turn, greater sales.
Mudd Advertising provides direct marketing solutions to dealers across the country. Partnering with OneCommand, Mudd clients are able to compliment targeted direct marketing using our suite of multi-channel solutions to significantly increase response rates.
Interested in becoming a OneCommand partner? Complete the form below and we’ll contact you within 24 hours.