“OneCommand was founded on the basis of collaboration. The partnerships we establish enable us to continuously improve and enhance the solutions we provide to our clients, ultimately offering not only industry-leading technology and innovation but, most importantly, a world-class customer experience.”
Al Babbington, CEO
OneCommand
OUR PARTNERS
We’re not a one-man show – and we’re proud of it. Collaboration is the fuel that powers our ability to offer innovative and cutting-edge features and solutions to our customers.
OneCommand is committed to forging partnerships that improve our ability to develop and implement innovative solutions to help our clients grow their business. We are proud to extend the benefits of our partner relationships to our end users in the form of improved processes, enhanced functionality and increased savings of both time and money.
PARTNER DIRECTORY:
Automotive manufacturers are the drivers of many successful customer communication initiatives. They too have a vested interest in the purchase and ownership experiences of their dealer’s customers and prospects. Partnerships with OEMs allow OneCommand to deepen our knowledge of the specific challenges facing dealerships and also to provide our services as a solution to help them to grow their success.
See all of our OEM Partners...
Chrysler Digital has joined forces with OneCommand to deliver multi-channel sales and service communication programs for Chrysler, Dodge and Jeep dealers. Discouted pricing and co-op reimbursement is available for dealers enrolled in these programs, as well as access to our library of proven best practices.
Chrysler MarketCenter: A preferred vendor since 2003, OneCommand offers Chrysler dealers the opportunity to take advantage of our relationship performance marketing solutions.
Honda eMall offers OneCommand products and services to its over 1500 Honda and Acura dealers nationwide allowing these dealers to take advantage of OneCommand’s expertise in relationship performance marketing at a preferred rate and through their balance forward accounts with American Honda.
Hyundai offers OneCommand’s ServiceConnect solution to provide dealers tools to manage and retain customer relationships through a variety of service retention management solutions.
Mitsubishi: OneCommand is a Mitsubishi Diamond Care Service Marketing provider. Our partnership encourages and makes possible the use of OneCommand’s ServiceConnect solutions to increase service retention, owner loyalty and customer satisfaction.
KIA has partnered with OneCommand to provide dealers the KIA Owner Retention Experience, a turnkey multi-channel fixed operations marketing program. These automated and intuitive communications are delivered at the right time, through the consumer's preferred channel to improve satisfaction, increase frequency of service and drive long-term owner loyalty.
Suzuki leverages OneCommand’s expertise in customer retention and acquisition, delivering OneCommand’s ServiceConnect solution to dealers to significantly increase customer response and loyalty.
Toyota Signature includes over 250 leading Toyota dealerships committed to process and people that increase customer satisfaction, operational effectiveness, and owner loyalty. OneCommand is a proud best practices Toyota Signature Dealer partner, providing a complete suite of multi-channel marketing and communication solutions guaranteed to deliver results.
Consumer needs are unique and as such require that dealers have solutions that not only recognize their individual communication preferences but also follow them. Opening additional media through which our clients are able to communicate to their customers and prospects is a top priority and our channel partners help us to make this possible.
See all of our Channel Partners...
Century Interactiveallows users to effectively track response rates from all marketing activities with call tracking. It extends the ability to identify every lead you generated, including those that may have been missed. Real-time call recordings can be used for agent training and quality assurance.
Contact At Once!is the leading provider of live chat software and presence-aware networks for the automotive industry with over 10,000 active users. The presence-aware networks powered by ContactAtOnce! connect businesses to the media websites on which they advertise, increasing the effectiveness of online ads while providing consumers with a better online experience.
ExactTarget is a leading provider of on-demand email marketing solutions. Our partnership helps ensure the offering of email best practice and compliance to enable delivery of the most effective email marketing campaigns for our customers.
Time Highway offers online service scheduling functionality to the automotive industry. Through this partnership, OneCommand clients are able to include this feature as a benefit to consumers to assist in appointment booking proven to increase service retention and customer satisfaction.
Customer Relationship Management (CRM) systems enable dealerships to capture a wealth of actionable customer and prospect data. Partnership with the following facilitates the exchange of this valuable data and OneCommand to deliver automated communications through multiple channels.
See all of our CRM Partners...
Aeros, a software suite of e-autobusiness, offers ground-breaking, web-based CRM technology to automotive retailers. With several well-defined editions, dealerships are able to match their unique needs to the solution or group of solutions that best fits their business.
DealerSocket’s customer relationship management solution offers one complete tool for all dealership departments. Its comprehensive CRM solution allows dealers to save time, save money and improve sales staff effectiveness with one consolidated products. There are more than 50K DealerSocket users in auto dealerships throughout the US, Canada and the UK.
Dealer Ups customer relationship management solutions enable dealerships to securely track and support prospective customers through the entire sales process – from desk log to sale and everything in between – helping sales staffs to save time and make lasting first impressions.
ProResponse offers customer relationship management that is flexible and customizable to the needs of the dealership. Instead of wrapping processes around the CRM, ProResponse lets dealers wrap their CRM around the already-established, inner workings of the dealership.
The following companies represent primary OneCommand Data Service Providers (DSP). Our partnership affords the extraction of data from a variety of dealer Data Management (DMS) and Customer Relationship Management (CRM) systems that in turn enables the automation and delivery of customer and prospect communications.
See all of our Data Partners...
DMI is an integrator of automotive retail data in the US and Canada. Through the collection and transformation of automotive industry data, DMI delivers the “transactable” information that fuels the dealerships’ business applications.
Integralink specializes in the collection of data from automotive retailers’ database management systems. Their intimate understanding of the many data systems that dealerships have come to rely on helps to uncover the data that is available and most importantly provide access to ensure success to the processes and initiatives that rely on it.
Stone Eagle leverages the latest technology to create safe, secure connection points between Insurance Administrators and their Automobile Dealer, Bank and Credit Union clients. The result is a multi-functional suite of applications that are an ideal solution for administrators seeking total enterprise integration.
See all of our Strategic Partners...
Measure Up Group offers a variety of lead tracking, monitoring and dealership training programs designed to significantly improve the effectiveness and productivity of sales staff. These programs result in greater lead capture and, in turn, greater sales.
Mudd Advertising provides direct marketing solutions to dealers across the country. Partnering with OneCommand, Mudd clients are able to compliment targeted direct marketing using our suite of multi-channel solutions to significantly increase response rates.
Partner Inquiry
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