OneCommand Technology Helps Cincinnati Bell Bring Joy to Thousands of Area Children for the Sixth Consecutive Holiday Season
Cincinnati, OH — November 21, 2011 — For the sixth year in a row, Santa’s workshop — in cooperation with Cincinnati Bell — has enlisted a cutting edge t echnology ‘elf’ in Cincinnati-based OneCommand to help bring Santa’s message of holiday joy to thousands of children in the tri-state area. This year’s program will officially open for calls on Monday, November 21, 2011 and will continue through Saturday, December 24, 2011.
OneCommand , a leader in multi-channel marketing and communication solutions, is powering Cincinnati Bell’s popular — and free — Santa Calls program. The program makes it possible for family and friends to delight the special tri-state children on their holiday list with a personalized call from Santa, via the Cincinnati Bell website www.cincinnatibell.com/holiday.
“We are incredibly excited to be powering this magical program for another year. Using our technology to help bring the spirit and the wonder of the holiday season to life for children all across our tri-state is truly rewarding,” said OneCommand Vice President of Marketing, Lindsay Leugers. “We’re also proud to support our long-time and valued partner, Cincinnati Bell in this unique and powerful community outreach program.”
Since the start of the Santa Calls program in 2006, OneCommand has delivered nearly 400,000 personalized calls from Santa on behalf of Cincinnati Bell. In addition to spreading holiday cheer all across the tri-state, the OneCommand-powered program has helped prompt non-Cincinnati Bell customers to learn more about all this leading telecom provider has to offer.
“We are thrilled be working with OneCommand for the sixth year in a row. Cincinnati Bell’sSanta Calls program is one of our most popular community outreach programs,” said Jane Weiler, senior interactive marketing manager at Cincinnati Bell. “Without the technology and seamless integration provided by OneCommand — and their North Pole connections — this program would not be possible or so easy for consumers to use.”
Santa Calls is easy to use. The program can be accessed at www.cincinnatibell.com/holiday. from a computer or smartphone. From there, the user can start to personalize their call — choosing from one of four unique holiday messages, selecting the child’s name and scheduling their desired date and time for delivery. All calls are then delivered by OneCommand using Santa’s voice.
Santa Calls can be delivered to any home or mobile number with a 513, 937, 859 or 812 area code — covering Cincinnati, Dayton, Northern Kentucky, and parts of Indiana. Calls can be scheduled, however, from any area of the country — making it possible for far away friends and relatives to get in on the fun too. Plus, for any phone equipped with caller ID, the call will appear to come directly from the North Pole! Calls must be scheduled by 11:59 p.m. on Dec. 23, 2011 and no calls can be delivered after 9 p.m. on Dec. 24, 2011.
About OneCommand
OneCommand is a leading provider of integrated and automated, personalized communications designed to streamline workflow, reduce marketing expense and generate superior customer response. Focusing on the delivery of the right message, at the right time, and through the right channel, OneCommand helps its clients realize significant improvements in loyalty and retention, frequency of visit and overall profitability.
Each day the Company delivers millions of personalized communications on behalf of its clients — helping to expand its understanding of consumer behavior and response and extending that knowledge and expertise to make the communications of its clients even more powerful.
OneCommand’s proven, web-based Relationship Performance Marketing Solutions enable customers to leverage the power of their voice through a multitude of channels, including voice messaging, text and mobile messaging, e-mail marketing, live call center services, direct mail and a variety of other streams promoting customer engagement.
By providing a seamless solution for communication from shop to buy to service and repurchase, OneCommand offers the opportunity to coordinate a unified message to customers. This approach, paired with custom automation of timely, relevant and consistent communications, has led to significant reductions in marketing expense and even greater improvements in the customer experience. For more information call 1.800.814.6820, email [email protected] or visit www.onecommand.com.