HIGHERGEAR CRM

Easy-to-use: We've designed every aspect of the HigherGear CRM with the end user in mind. It's extremely simple to navigate with our single data entry point and single screen technology, so it won't intimidate beginning users and requires no computer experience from your sales team.

Customizable: We know every dealership is different, so the HigherGear CRM was designed to adapt to any dealership's current processes. Many CRMs force your sales team to conform to their system and way of doing things; with HigherGear, we adapt the software to your dealership.

myBDC: You make the rules, we make the calls. With our professional BDC representatives, you ensure every opportunity is followed up with and assigned to the appropriate team member in real-time for prompt, accurate follow-up. That way your team can focus on selling and taking care of customers and potential buyers. 

Mobile App: The HigherGear CRM's Mobile App is a unique application that loads onto any mobile device. This mobile app scans a buyer's driver's license, the VIN of the trade-in vehicle, and the desired vehicle without ever leaving the lot. All data collected is automatically fed into the HigherGear CRM.

Desk Log: The HigherGear desk log is a digital version of the traditional dealership log, so it is incredibly easy to use with enhanced performance and reliability. Your managers can see at a glance what each employee is working on to create efficiencies within the departments, allowing you to sell and service more vehicles.

Forms: Chances are the forms you use today cause your employees to write and re-write the same customer information. With HigherGear, you enter information once and it is automatically populated throughout the CRM platform. Plus, our Form Programmers reproduce unlimited forms into digital copies in 48 hours.

Appraisal: Allow your staff to quickly and easily gather trade information by entering a VIN into the HigherGear CRM or scanning it with our Mobile App solution to get pricing from a number of sources, including Black Book, Kelley Blue Book, Manheim, Galves, and NADA Guides.

MarketMaker & Deal Book: MarketMaker evaluates trade-ins by looking in a radius around your dealership to check availability and selling price. With Deal Book, you get easy access to how many prospects in your HigherGear CRM are looking for a specific vehicle and how much profit your dealership makes off of that model.