Motorambar Selects OneCommand to Provide Customer Relationship Management, Marketing, and Loyalty Communication Solutions for all of their Nissan and Kia franchises in Puerto Rico
Cincinnati, OH. – OneCommand (www.onecommand.com), the leading Customer Marketing & Loyalty Automation Platform™ for auto dealers, was recently selected by Motorambar, Puerto Rico’s distributor for Kia Motors and Nissan, to provide their dealership franchises with Sales and Service Loyalty and HigherGear CRM solutions.
Together, OneCommand’s loyalty and CRM solutions are proven to attract potential buyers, manage them to purchase, convert them to service, increase customer retention, and bring them back into the re-purchase cycle, all while reducing marketing expenses. The new Motorambar programs powered by OneCommand, Nissan and Konexion Kia, provide effective voice, email, text, and direct mail, along with customer relationship management tools to deliver dealer-branded communications at key touch points in a consumer’s lifecycle to drive response and revenue. OneCommand’s platform is powered by AutoIntelligence™ – data driven media solutions – to deliver the right message, at the right time, to the right customer, through the right communication channel.
“At OneCommand, our business is founded on creating tools for automotive dealerships to improve customer relationships, simplify workflow, and generate revenue. We’ve been able to accomplish these tasks for our dealers by leveraging industry-leading technology applications and client support,” comments Jeff Hart, President and CEO at OneCommand. “We are proud and honored that Motorambar has selected OneCommand to provide loyalty and customer management solutions to their Nissan and Kia franchises.”
Key benefits of the Nissan and Konexion Kia programs include:
- Sales and service automated communications delivered through the consumer’s preferred channel
- Hundreds of best practices to increase response and lower marketing spend
- In-field, on-call, and webinar support
- Easy-to-use lead and customer relationship management platform, including showroom control, desking with residuals and rates, and real time phone tracking
- Mobile app for on-the-lot licenses and VIN scanning that automatically populates in the HigherGear CRM
- CRM platform and loyalty communications for Spanish and English speaking users
“Motorambar selected One Command’s Loyalty and HigherGear CRM solutions because of its capability, experience, professionalism, and promptness of services. OneCommand is the only solution integrating in a dynamic way the sales and after sales processes,” states Jose Ordeix, Vice President at Motorambar.
About Motorambar (www.motorambar.com)
Motorambar is the exclusive distributor of Nissan, Infiniti, and Kia vehicles in Puerto Rico and throughout the Caribbean. For almost 50 years Motorambar has been the main distributor for consumer’s vehicle needs throughout Puerto Rico and the Caribbean.
About OneCommand (www.onecommand.com)
OneCommand is the industry leader in deploying leading-edge communications, easy-to-use CRM solutions, social media and reputation technology. This platform is proven to increase response rates, drive traffic, lower marketing costs, create accountability, and improve workflow for enrolled dealerships. For more than a decade, OneCommand’s proven platforms of voice, email, text, direct mail, and social communications have been delivering targeted, turn-key, and trigger-based results. Every auto dealership is looking for an advantage. OneCommand is the successful dealer’s secret weapon for delivering consistent results in their Sales and Service Departments.