We are measured by the success of our customers
“We have about doubled our customer pay repair orders since signing up with the Kia Owner Retention Experience (KORE) Program powered by OneCommand.”
- Tammy Hanson, Customer Relations Manager
Communicating our current specials to customers was severely lacking. We needed to improve our customer satisfaction ratings and let them know about our exclusive offers.
Utilizing the Kia Owner Retention Experience (KORE) Program powered by OneCommand increased our RO count and vehicle sales. We were able to connect with customers using a multi-channel approach.
Our service revenue increased 33% and KORE helped boost our vehicle sales by almost 40%.
“We have about doubled our customer pay repair orders since signing up with the Kia Owner Retention Experience (KORE) Program powered by OneCommand.”