The Successful Dealer

We are measured by the success of our customers

Lexus of South Atlanta - Atlanta, GA

Lexus“The OneCommand and Castrol Program have been very useful. It is easy to utilize the program and the turnaround is amazing! This program is totally worth the cost and has really worked to boost our numbers. It is cost-effective, efficient, and super easy to use.”

- Brittany Price, Marketing & Event Coordinator

What were the challenges?

We needed to boost service retention and visit frequency, increase customer satisfaction, create more loyal customers, and increase sales and RO count.

How did OneCommand Help?

Signing on to OneCommand’s Castrol communication platform resulted in higher retention rates and repeat purchase behavior, a surge in customer satisfaction, an increase in sales count, a boost in service RO count, and an increase in customer reach.

What were the results?

Over one year, we experienced a 16% increase in customer reach, 26% increase in vehicle sales, 22% increase in repeat customer purchase, and 14% increase in RO revenue.

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